Solutions · Plumbing & HVAC services· Brisbane & SEQ
Every maintenance client renewed, every enquiry answered, without the 9pm shift.
Maintenance reports, renewal letters and priced enquiry replies from your real rates. Drafted for you; sent by you.
Type five lines about the job. Get back the finished document, priced from your list, in your voice, ready to send after you approve it.
Sound familiar?
Forty maintenance clients each deserve a quarterly report and renewal letter. They get an invoice.
Small jobs drown you in small quotes. Each one is ten minutes you don't have, so half never go out.
One job, three letters: the tenant, the landlord, the agent. Same facts, three rewrites.
Use case 01
Maintenance reports & service-agreement renewals
Today
Recurring service revenue depends on documents nobody has time to write: the quarterly report that proves the value, the renewal letter that locks in next year.
Instead
Job notes in; a client-ready maintenance report and renewal letter out, in your voice, with your rates. The recurring-revenue engine finally gets its paperwork.
With the default assumptions shown here, that's worth $18,480 a year. Slide the numbers to yours.
Your numbers: adjust them
Assumes drafting drops to ~12 minutes of review per client per quarter. Doesn't count the renewals you keep because the reports finally exist.
Use case 02
The $0 quotes you never sent
Today
Small quotes look trivial one at a time and deadly in total. Every unpriced enquiry is a job won by a competitor who was less tired than you.
Instead
Enquiries get a priced draft reply from your service rates, waiting for your thumb-tap approval, including the ones that arrive at 8pm.
With the default assumptions shown here, that's worth $12,650 a year. Slide the numbers to yours.
Your numbers: adjust them
46 working weeks; counts only currently-unanswered enquiries.
Use case 03
One job, three letters
Today
Tenant, landlord, agent: the same burst pipe needs three different explanations, and you type all three.
Instead
One set of job facts becomes all three letters: each pitched to its reader, none invented, all reviewed by you before they go.
With the default assumptions shown here, that's worth $10,120 a year. Slide the numbers to yours.
Your numbers: adjust them
Conservative: counts writing time only, not the disputes avoided by getting the agent letter right.
The edge case
The compliance certificate cover letter at 9:40pm
Body corporate wants the certificate, an explanation of what failed, and what it'll cost to fix. Tonight, in writing, in wording that won't get forwarded around with your typos in it.
One set of notes becomes the formal cover letter plus the priced rectification quote, both on your letterhead, both waiting for your approval. The 9:40pm version reads like the 9:40am version.
How it starts
01
Send your price list and five documents you've written: quotes, reports, letters. That's the whole setup.
02
It learns them: your exact prices go into editable tables, your way of writing gets picked up, and your usual documents become one-click jobs.
03
Your first real document goes out the same day, drafted in minutes, reviewed and sent by you.
It drafts; you approve. Nothing is ever sent, signed or submitted without a person reviewing it first.
Fair questions
We already use ServiceM8 / Tradify / simPRO, so why would we need this?+
Keep it. Job-management software prices the job when someone fills in the line items, and it does that well. This writes the documents it can't: tender responses, variation claims, compliance reports, covering letters and enquiry replies, drafted from your real prices and your past documents, sounding like you. They run side by side.
Does it work on a phone?+
Yes. It's a website that works fine on your phone. Field staff can use it from the ute, and most owners review and approve drafts from theirs.
Does it send anything by itself?+
No, and it can't. Every document is a draft until a person approves it. Even connected email and calendar actions wait in an approvals inbox for a human click. That's how it's built, not a setting.
Who owns what we put in, and what happens to our price list?+
You do, outright. Uploaded documents are deleted within 24 hours of processing. Your price lists and reference documents sit in your own account, locked away from everyone else, downloadable at any time, and never used to train AI models. Cancel and you keep everything. Delete and it's gone immediately.
Ready-made for plumbing & hvac services.
The document types on this page come pre-built. Install them in one click and run them with your own prices and documents. Or have the whole thing set up for you by our rollout partner in a single session.